- These terms and conditions are between Ajuda Ltd and the Customer. All dealings between Ajuda Ltd and the Customer shall be governed by these terms and conditions, which shall prevail over any other matters.
- These terms and conditions and any Contract formed pursuant to them may be varied provided any variation is confirmed in writing by an authorised representative of Ajuda Ltd.
- A binding Contract will be formed when Ajuda Ltd accept a Customer’s order for goods or services (the “Contract”). An invoice will be dispatched prior to delivery of the goods or performance of the service and shall be payable within 28 days (subject to paragraph 5).
- A copy of these terms and conditions will be dispatched with advertising literature, with any goods, with invoices and, in the case
of the provision of an exhibition stand, with the booking confirmation letter sent by Ajuda Ltd. If the Customer has not had prior sight of them and reasonably objects to any of these terms and conditions, the Customer shall be entitled to notify such objection to Ajuda Ltd within 7 days of first sight (failing which these terms and conditions will be deemed to have been accepted) and, provided a solution to the objection cannot be reached between parties, cancel the Contract without penalty after 7 days of such notification. Any goods which have been delivered but not paid for prior to cancellation of the Contract in this way may be recovered by Ajuda Ltd in accordance with paragraph 11.
- In the case of the provision of an exhibition stand by Ajuda Ltd, payment must be made in full prior to the commencement of the Exhibition. Stands may be withheld by Ajuda Ltd until payment is made. No refund shall be given should an exhibitor fail to turn up. Ajuda Ltd make no guarantee as to an exhibitor successfully selling goods & services at the show.
- Cancellation If the Customer notifies Ajuda Ltd in writing of an intention to cancel any booking not less than 10 months prior to the commencement date, a full refund shall be given. No more than 10 months but not less than 8 months prior to the commencement date a 50% refund shall be given, within 8 months of the commencement date no refund shall be given. No refund shall be given if an exhibitor does not attend the show, the full fee shall remain payable. If the show is postponed or cancelled due to a covid outbreak, then a full refund will be issued within 28 days of cancellation.
- Value Added Tax will be added to all invoices.
- Interest on overdue invoices may be charged (at the discretion of Ajuda Ltd) at 8% above the base rate of the Bank of England until the date of payment and the Customer agrees to pay any reasonable expenses incurred by Ajuda Ltd in pursuing any outstanding debt or debts due from the Customer. Where relevant interest shall be charged pursuant to the Late Payment of Commercial Debts (Interest) Act 1998.
- In some cases a credit account may be considered. Organisations may request a credit application form and establishment of a credit account is entirely at the discretion of Ajuda Ltd.
- Title of the goods shall pass when payment is made in full. For the purposes of this clause only, time is of the essence. Until full
payment is made (or if the Contract is cancelled in accordance with clause 4) the Customer shall allow Ajuda Ltd or its agents to enter its premises without notice at any time (within reasonable office hours) to inspect goods which have not been paid for in full and remove them. The Customer shall not sell, give, pledge, lend, charge or otherwise dispose of the goods before title has passed without written agreement of Ajuda Ltd.
- Risk of loss shall pass on delivery and all delivery times are estimates only.
- It is the Customer’s responsibility to inspect the goods on delivery. Any visible defects of the goods must be notified to Ajuda Ltd within 7 days of delivery following which Ajuda shall repair or replace such goods free of charge. After this time any goods with visible defects may be replaced at the Customer’s expense.
- Ajuda Ltd shall not be liable to the Customer by any failure to perform Ajuda obligations under Contract if the failure is due to any cause beyond Ajuda reasonable control. Ajuda Ltd shall not be liable for any loss suffered by the Customer (except in respect of death or personal injury caused by Ajuda’ s negligence) including loss of profits arising out of performance of the Contract by Ajuda Ltd (or its servants or agents)
- Ajuda Ltd reserve the right to cancel and/or amend exhibition dates, times, contents and venues. Every effort will be made to give the Customer as much notice as possible and offer a reasonable alternative. If these are not satisfactory, Ajuda shall refund in full the price of the stand. No further compensation will be given.
- Ajuda reserves the right to remove or amend any part of its publications or manuals without prior notice or consultation. Whilst every effort has been made to ensure the accuracy of the information contained in the publications and manuals, Ajuda Ltd shall not be liable for any inaccuracies or for any subsequent mistreatment of any person or property, however caused.
- The Customer shall indemnify Ajuda Ltd for any loss or expenses caused as a result of providing inaccurate information to Ajuda Ltd, mistakes contained within the Customers order, changes to the Contract requested by the Customer, the cancellation of the Contract (otherwise than in accordance with paragraph 4) by the Customer or breach of the Contract by the Customer (subject to Ajuda Ltd using all reasonable endeavors to minimise such loss).
- The Customer shall not be entitled to set off or deduct any amount from any invoice unless otherwise agreed by Ajuda Ltd.
- If the Customer becomes bankrupt or enters into liquidation, administration or administrative receivership or has a receiver of any
of its assets appointed (or ceases or threats to cease carrying on business) Ajuda Ltd shall be entitled to cancel any outstanding Contract(s) and/or suspends further deliveries or services without liability to the Customer and any sums outstanding shall become immediately due.
- Any dispute that cannot be resolved between parties should be referred to the discretion of a sole arbitrator to be agreed between the parties or, in default of agreement, appointed at the request of either party by the president of the Chartered Institute of Arbitrators. Arbitration shall take place in accordance with the Arbitration Act 1996.
- Any written notice given under these terms and conditions shall be served by either registered post or facsimile to the relevant party’s
registered/principle office or last known address.
- These terms and conditions shall be governed and construed in accordance with English law and the parties submit to the exclusive jurisdiction of the English Courts. In the event that one or more clauses of these terms and conditions becomes invalid, illegal or unenforceable, the enforceability of the remaining provisions shall not be affected.
22. If the event is cancelled or postponed due to a global pandemic, or act of god, your booking will be transferred to the next show.